How a leading technology and digital services group standardized platform operations across Botim and PayBy for scale
A leading technology and digital services group in the UAE and MENA region, operates platforms including Botim and PayBy, serving millions of users across communication, payments, and financial services. As the platforms grew, fragmented cloud environments made infrastructure management, security, and operational consistency increasingly difficult. Flentas modernized their platform foundation, standardized operations, and migrated critical workloads through a phased approach designed to minimize business disruption.
- A leading technology and digital services group
- Millions of users across UAE & MENA
- Botim & PayBy
- Communication, payments & financial services
- Kubernetes, databases, caching, and messaging standardized
- Multi-service
- Infrastructure and deployment operations streamlined
- Automated
- Critical workloads migrated with minimal disruption
- Phased
Growth was creating operational complexity
As Botim and PayBy expanded, the underlying infrastructure had to support more users, services, and workloads without adding the same complexity to day-to-day operations.
Fragmented cloud environments
Applications and supporting services were distributed across multiple environments, creating operational silos and inconsistent management practices.
Scale and availability pressure
Supporting millions of users required a platform foundation capable of handling growing workloads while maintaining performance and availability.
Security and governance gaps
Managing communication and financial services at scale required stronger, standardized controls for access, security, and compliance.
Manual operations
Inconsistent processes and limited automation made infrastructure delivery slower and harder to manage reliably.
A standardized platform foundation, migrated in phases
Flentas modernized the company’s platform across infrastructure, applications, security, automation, and observability, creating a consistent operating model without relying on a disruptive big-bang migration.
Standardized the platform foundation
Modernized application and data platforms
Automated security and infrastructure operations
Centralized monitoring and executed a phased migration
Scalable infrastructure. Consistent operations. Lower migration risk.
Improved platform scalability
Creating a stronger foundation for growing user demand across critical services.
Stronger security and governance
With standardized controls and centralized visibility across the platform.
Greater operational efficiency
With automation reducing manual infrastructure work and accelerating delivery.
Improved reliability and resilience
Through modernized application and data platforms designed for high availability and fault tolerance.
Proactive operational visibility
With centralized monitoring helping teams identify and resolve issues before they affect users.
Minimal business disruption
With critical workloads and supporting services migrated through a phased, validated approach.
Built on a Kubernetes-native AWS stack
- Amazon EKS
- Amazon RDS
- Amazon DocumentDB
- Amazon ElastiCache
- Amazon OpenSearch
- Amazon MQ
- Amazon MSK
- Terraform
- GitLab CI/CD
- AWS CodePipeline
- Amazon CloudWatch
- Grafana
- AWS WAF
- AWS GuardDuty
- AWS Security Hub
What technology companies usually ask about this kind of modernization
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