How Mentaa achieved 99.95% uptime for live coaching sessions with fully managed AWS operations
Mentaa connects coaches, learners, and organizations through live coaching sessions and webinars, where the entire experience depends on technology staying out of the way. As its base of coaches and participants grew, Mentaa needed a platform that could remain responsive whether five or five hundred people joined, while protecting the data enterprise customers depend on. Flentas moved Mentaa onto a resilient AWS foundation and now operates it as a fully managed service, covering 24x7 operations, security, and cost governance.
- Mentaa
- Live coaching & webinars platform
- Coaches, learners & partner organizations
- Enterprise-grade data protection required
- Platform availability
- 99.95%
- Reduction in monthly cloud cost through FinOps
- 20%
- Managed monitoring and incident response
- 24x7
Live sessions can't afford to stutter, drop, or fail to load
As Mentaa scaled, platform reliability became inseparable from the trust coaches and learners placed in the experience.
Sessions had to just work
No lag, drop-outs, or scrambling when a live session or webinar went live, for either coach or participant.
The platform had to hold up under pressure
Popular webinars could draw large audiences all at once, while demand rose and fell sharply throughout the day.
Data had to stay protected
Enterprise customers needed confidence that their data was secure and protected.
The team needed time back
Mentaa's people wanted to focus on coaches, content, and community — not monitoring servers or firefighting infrastructure issues during live sessions.
A highly available AWS foundation, run as a fully managed service
Flentas took ownership of the full journey — moving Mentaa onto a resilient, secure AWS foundation and then operating it as a fully managed service.
Built a highly available environment across multiple Availability Zones, helping ensure infrastructure failures don't disrupt live sessions.
Delivered content closer to participants for faster load times, while engineering the environment to absorb demand spikes during popular webinars.
Secured the platform by design with strict access controls, network isolation, and reliable, regularly tested backups.
Took on day-to-day management, including 24x7 monitoring and incident response, proactive maintenance, security operations, backup and recovery management, and ongoing FinOps cost optimization.
Reliable at scale, secure by default, and lighter on the team
Seamless live sessions
With 99.95% platform availability keeping coaches and participants connected.
Confident scaling
With no reported degradation for participants during peak webinar windows.
Hardened security posture
Backed by reliable, tested recovery protecting user and organizational data.
Optimized spend
With ongoing FinOps delivering an estimated 20% reduction in monthly cloud cost versus the pre-optimization baseline.
Time returned to the business
With Mentaa's team able to focus on the coaching experience rather than infrastructure operations.
Built on a fully managed AWS foundation
- Multi-AZ high availability architecture
- Content delivery optimized for proximity
- Access governance & network hardening
- Backup & recovery management
- FinOps cost optimization
What EdTech and live-event platforms usually ask about this kind of managed service engagement
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