Secure & Comply

Your Business Needs Protection 24/7.

Round-the-clock coverage is hard to staff, expensive to keep, and resets every time an analyst leaves. We run or extend your SOC with certified analysts, 24x7 monitoring, and incident response on defined SLAs.

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The Reality

Threats Don't Wait for Business Hours

Round-the-clock coverage is hard to staff, expensive to keep and resets every time an analyst leaves.

Nights and weekends go unwatched

True 24x7 coverage means hiring and rostering most teams can't justify.

Alert volume buries the signal

Real threats get lost in noise until the incident has already grown.

One resignation resets everything

A senior analyst leaves, and the working knowledge of your environment leaves with them.

Response times are inconsistent

With no defined SLAs, response depends on who happens to be online.

Expansion opens a new blind spot

A new region or acquisition adds infrastructure that nobody is monitoring yet.

24x7 costs three teams

Follow-the-sun coverage in-house means hiring, training and retaining across time zones.

Key Benefits

Coverage You Can't Build Fast Enough Alone

  • Coverage With No Gaps

    Follow-the-sun analysts watch your environment around the clock, so nothing waits until morning.

  • Cost-Predictable, Not Cost-of-Hiring

    A fixed monthly SOC extension instead of the overhead, benches, and attrition of a full in-house team.

  • Faster Incident Response

    Certified analysts working your tools and playbooks, escalating on defined SLAs instead of guesswork.

  • Knowledge That Stays

    A dedicated pod and team lead hold context across shifts, so one resignation doesn't reset your SOC.

What We Do

Three Disciplines, One SOC

Active Incident Management

Every alert becomes a tracked ticket, classified P1 to P4 and worked by analysts against defined response SLAs, from first detection through resolution and shift handoff.

Change Management

Every change to your security posture, from firewall rules to IAM policy and access grants, runs through a controlled approval and audit trail, so nothing is pushed through under pressure without a record.

Threat Detection & Response

Continuous, near-real-time detection across your cloud and applications, correlated and enriched before it reaches an analyst, paired with a team that investigates and contains, not just alerts.

Proof Points

Coverage, Speed and Scale You Can Measure

Security events processed per day, in near real time
500M+
Coverage delivered with no gaps across time zones
~24x7
Target response on critical incidents
15 min
How It Works

From Alert to Resolution, Around the Clock

Every signal follows the same path, day or night, with no handoff left to chance.

  1. 1

    Detect

    Automated alerts from infrastructure and applications, plus continuous monitoring, feed the SOC in real time.

  2. 2

    Triage and Classify

    Every alert is logged as a ticket and classified by business impact, P1 through P4.

  3. 3

    Respond

    Analysts act on your playbooks and escalate L1 to L3 against defined response SLAs.

  4. 4

    Resolve and Hand Off

    Shared shift-handover logs carry context across time zones so nothing drops between shifts.

  5. 5

    Review and Improve

    Monthly ticket summaries and review meetings turn today's incidents into fewer future ones.

Tools

The Tools Behind the SOC

  • SIEM & Log Analytics

    • Amazon Security Lake
    • Amazon OpenSearch Service
    • ELK Stack
    • CloudWatch Logs

  • Cloud Threat Detection

    • Amazon GuardDuty
    • AWS Security Hub
    • Amazon Inspector
    • Amazon Detective
    • AWS CloudTrail

  • Network & Edge Protection

    • AWS WAF
    • AWS Network Firewall
    • AWS Shield
    • next-generation firewalls

  • Ticketing & Collaboration

    • Jira Service Desk for P1–P4 incidents and change requests
    • Slack and Microsoft Teams alert routing

  • Automation & Response

    • AWS Lambda
    • Amazon EventBridge
    • AWS Systems Manager runbooks
    • Step Functions playbooks

  • GenAI-Assisted Analysis

    Amazon Bedrock for alert classification, natural-language querying and incident summaries

Case Studies

Where Managed Security Operations Makes a Difference

US Enterprise

Can't Staff Nights and Weekends

12 Analysts Delivering Near-24x7 Coverage

Coverage gaps are exactly when incidents hit. We close the clock so no hour goes unwatched.

A Senior Analyst Just Resigned

Knowledge is walking out the door. Our pod holds the context so response never skips a beat.

US Enterprise

Alerts Piling Up Faster Than Anyone Can Triage

500M+ Security Events Processed Per Day

Noise is burying the real threats. We tune detection and triage so signal rises to the top.

US Enterprise

Expanding Into a New Region or Time Zone

12 Analysts, near-24x7 coverage across time zones

Coverage has to follow the business. We extend the same SOC rhythm without new hiring.

View all client success stories
“We'd lost two senior analysts in six months and the gaps were starting to show at 2am. Flentas embedded a pod of twelve analysts with a team lead who owns the context across every shift. We haven't had an uncovered hour since, and our critical response time actually improved.”

Director of Security OperationsUS Enterprise (Embedded SOC)

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See Where Your Coverage Gaps Actually Are

A free SOC readiness assessment maps your current coverage, tooling, and response gaps, and shows exactly where an incident could slip through today.

Book a SOC Readiness AssessmentEmail sales@flentas.com